Elements and Performance Criteria
- Receive contributions and rollovers, and process
- Establish new accounts as required and check for eligibility
- Receive contributions and rollovers via post, person, phone or electronic format and check accompanying documents to ensure information is complete and correct
- Identify contribution and rollover sources and types
- Identify any potential errors in processing contributions and rollovers
- Process contributions and rollovers where there are no errors, according to fund guidelines
- Identify and manage errors or non-completions
- Return documentation or seek required information where errors in contributions and/or documentation have been identified
- Action incomplete or incorrect contributions and rollovers according to fund guidelines
- Reconcile incomplete or incorrect contributions and rollovers, and process when required information is obtained
- Allocate contributions and rollovers according to type
- Issue receipt or confirmation for contributions and rollovers according to fund guidelines